Well I was going down the highway at approximately 65-70 mph when the engine blew up. I was stuck on the side of the highway looking for a way to get it to the dealership. It would have been nice if my dealer provided me with the free roadside assistance phone number (http://www.qlinkmotor.com/riders.php) Qlink offers for the first year but that never happened. Not the end of the world as I understand this is a newer company and I am sort of a guinea pig.
Now for the good news. The dealer took the bike, contacted Qlink, pulled the engine, looked at it and sent them the pictures of the damage. Qlink is now sending a new engine. I should have the bike back in 10 days.
I still have 18 months left on the warranty. The best warranty available today (that I have found) from any manufacturer. Now we know Qlink is fulfilling their obligations of the warranty. The dealer is doing the work without a fuss. So once again I am happy with them. They have updated me with the communications from Qlink and assured me the engine would be installed the day it is received. I did sign an invoice with an hourly labor fee on it but I should not have to pay labor on warranty work. The order was created before the problem was officially determined.
I have roughly 6,500 km on the odometer which converts to 4,039 miles. I have heard from a few sources that this engine has an expected lifespan of roughly 20,000 miles and even though I was pushing it pretty hard I was keeping up on the maintenance with regular oil changes and a valve clearance adjustment so it appears the engine may have been defective. I only redlined it once (I think as I did not get a chance to look at the tachometer) when I missed second gear and shifted into neutral.
So we will see if the rest of this ordeal plays out hassle free as planned and I will surely update. I know that most of you will be most interested in the results of this warranty issue as the warranty issue has always been a top concern of anyone considering a purchase of this machine or any other china bike for good reason. So far Qlink the North American importer of Quigqi machines has separated itself from other Chinese importers/manufacturers.
