Qlink Free Roadside Assistance

Qlink offers free roadside assistance for the first year. I am looking into getting the phone number so I am not stranded on the side of the highway again.

Here is the link http://www.qlinkmotor.com/owners/owners.php announcing the program.

UPDATE: Qlink roadside assistance phone number 1-866-602-6881

I Blew Up The Engine.

Well I was going down the highway at approximately 65-70 mph when the engine blew up. I was stuck on the side of the highway looking for a way to get it to the dealership. It would have been nice if my dealer provided me with the free roadside assistance phone number (http://www.qlinkmotor.com/riders.php) Qlink offers for the first year but that never happened. Not the end of the world as I understand this is a newer company and I am sort of a guinea pig.

Now for the good news. The dealer took the bike, contacted Qlink, pulled the engine, looked at it and sent them the pictures of the damage. Qlink is now sending a new engine. I should have the bike back in 10 days.

I still have 18 months left on the warranty. The best warranty available today (that I have found) from any manufacturer. Now we know Qlink is fulfilling their obligations of the warranty. The dealer is doing the work without a fuss. So once again I am happy with them. They have updated me with the communications from Qlink and assured me the engine would be installed the day it is received. I did sign an invoice with an hourly labor fee on it but I should not have to pay labor on warranty work. The order was created before the problem was officially determined.

I have roughly 6,500 km on the odometer which converts to 4,039 miles. I have heard from a few sources that this engine has an expected lifespan of roughly 20,000 miles and even though I was pushing it pretty hard I was keeping up on the maintenance with regular oil changes and a valve clearance adjustment so it appears the engine may have been defective. I only redlined it once (I think as I did not get a chance to look at the tachometer) when I missed second gear and shifted into neutral.

So we will see if the rest of this ordeal plays out hassle free as planned and I will surely update. I know that most of you will be most interested in the results of this warranty issue as the warranty issue has always been a top concern of anyone considering a purchase of this machine or any other china bike for good reason. So far Qlink the North American importer of Quigqi machines has separated itself from other Chinese importers/manufacturers.

Sputtering

My sputtering and lurching at highway speed took 3 trips to the dealer and 4 mechanics to resolve. Turns out it was just a vacuum lock in the gas tank. Now my machine is blazing down the highway.

Damn I am glad it is fixed. I did not talk about it much because I was still riding it everyday to work and having fun since it was only happening at top speeds. I was having troubles getting to 70 miles per hour but now back to 80 if I want it.

I did go down on the jet while diagnosing the problem and it only made things worse until the vacuum problem was fixed. My dealer thought I was full of it. I had to race out of there to get to work and did not have time to talk about the resolution and jet size when I was there.

If you have not been following the story I went from a 122.5 jet to a 135 jet. it ran fine but I was wasting fuel. I knew that the problem was not the jet because it ran fine for months before the stuttering problem began. So I got the valves adjusted and put a better suited jet in. I am not too upset as those things are were necessary and now they are out of the way.

It is just a little frustrating having someone look at you like your nuts and you can tell they just want you to get the hell out of their store. In their defense they did one more pow wow and came up with the vacuum lock scenario and thank goodness because now like I said before, it is fixed and running better than ever. I can appreciate all the modifications now.